Declaration on digital accessibility
- clear,
- can be operated with the keyboard and
- is understandable for screen readers.
Accessibility status
A recent accessibility scan (17.06.2025) has shown that our website is currently classified as "partially accessible" . We are actively working to identify and remove existing barriers.
The following barriers were identified:
- Missing or insufficient alternative texts for some images
- Partially unclear link texts that are not meaningful
- Form elements (e.g. input fields) that lack suitable labels
- Heading structure is not consistently logical (e.g. jumps from H2 to H4)
- Some color combinations have too little contrast (e.g. buttons or navigation)
We take the issue of accessibility very seriously and are constantly striving to make improvements. Our goal is to provide all users with equal access to our digital content.
Legal basis
- BGStG (Federal Disability Equality Act, Austria): Regulates the equality of people with disabilities, including in the digital space.
- WCAG 2.1 (Web Content Accessibility Guidelines): International standard for accessible web content. We are guided by conformance level AA.
- EN 301 549: European standard for the accessibility of information and communication technologies.
- EU Directive 2016/2102: Obliges public bodies in the EU to implement digital accessibility.
Feedback and contact
Conciliation procedure
If your request is not answered satisfactorily, you have the option of contacting the conciliation body of the Social Ministry Service. This mediates free of charge and out of court in accordance with § 13 BGStG:
Sozialministeriumservice - Arbitration board according to the BGStG
📍 Babenbergerstraße 5, 1010 Vienna
📧 E-mail address of the conciliation body of the Social Ministry Service
🌐 Website of the Social Ministry Service